Your haybaje Account, Ready for the Next Over
Signing up takes a mobile number and one SMS code, and that same pair is what gets you back in next time. Cricket on BPL and international fixtures, live tables and slots all sit behind that single login, with access depending on local law…
Reach Help From the Sign-In Screen
The complaints we get are almost always about the code screen. If the SMS never lands, the help link under the code box opens a form that already knows which number you tried. Add what you see — no code, wrong code, or a number you no longer use — and the team checks delivery from our end. Anything about money, a stuck withdrawal, or a wallet name that doesn't match goes through the same channel from inside the account. Write in English and our Bangladesh support desk picks it up.
Code not arriving
Open the help link under the code box and give us the number you used. We check whether the SMS left our side before you swap SIMs.
Locked out of the login
If the code stops working entirely, message the same channel from any device and we go through the sign-in attempts logged on the account with you.
Wallet name mismatch
Withdrawals hold when the wallet name and the account name differ. Send both through the in-account help panel and we tell you what to correct.
How We Keep the Login Yours
Every request between your phone and the account travels over an encrypted connection, so the code you type and any wallet detail you save aren't readable in transit. Your number is the only identifier the login needs, and we don't pass it to game studios — the lobby loads from us, not from a third party. Identity checks stay off until a withdrawal asks for them; documents are checked once and kept against your account, not re-requested each time you sign in. Access depends on local law and eligible regions, so the sign-in screen won't complete where we don't serve.
Encrypted from the first tap
Your number, the SMS code and any wallet detail you save travel over an encrypted connection, so nothing is readable between your phone and the account.
One number, one account
Each mobile number maps to a single account. That blocks duplicate sign-ups and keeps the withdrawal name check anchored to one identity.
Documents held in one place
Identity files uploaded for a withdrawal are stored against your account and checked once, rather than asked for again every time you sign in.
Sign out, or close it
If a session runs longer than you planned, sign out and the code is needed again. Want the account closed? Tell help and we close it.
Fund the haybaje Wallet From Your Phone
Your account wallet is where every session starts, and it fills from the apps already on your phone. Open bKash, send to the number shown in your signed-in wallet panel, then key in your PIN — the balance appears on the account you just created. Nagad and Rocket follow the same pattern. Send from a wallet registered in your own name: that name is checked against the account, and a mismatch is the usual reason a withdrawal gets held up.
What Happens After You Tap Create
Signing up starts with one field: your mobile number. We send a one-time code by SMS, you type it in, and that same code is what gets you back in next time — no password to remember or reset. Inside, the account wallet panel sits on every screen. Add money through bKash, Nagad or Rocket
when you want to play, and the lobby is one tap from there. We don't ask for documents at sign-up. Identity checks come later, and only when a withdrawal needs them — that's the point where the name on your wallet and the name on the account have to match. If a code doesn't arrive,
wait for the resend timer instead of tapping again; repeated requests can stall the queue. If it still doesn't come, our help channel takes your number and checks delivery from our side. Returning users get the shorter path: number, code, in. On a shared phone, sign out when you finish — the session stays open
until you do.
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One field, one code Your mobile number is the login. There's no username to invent and no password to forget when you move to a new handset.
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Checks held back until withdrawal Document checks stay out of the sign-up step. They appear when you ask for a withdrawal, so the wallet name and account name line up.
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Wallet panel always visible Your balance and your last wallet entry show on every screen, so you can see what's in the account before you open a table.
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Help that knows your number Our account help channel works from your registered number. Say the code never arrived and we check the SMS delivery on our side.
Account
Signing up starts with one field: your mobile number. We send a one-time code by SMS, you type it in, and that same code is what gets you back in next time — no password to remember or reset. Inside, the account wallet panel sits on every screen. Add money through bKash, Nagad or Rocket when you want to play, and the lobby is one tap from there. We don't ask for documents at sign-up. Identity checks come later, and only when a withdrawal needs them — that's the point where the name on your wallet and the name on the account have to match.
See the LobbyYour details are encrypted for secure account access.
Questions About Opening Your Account
Most sign-up questions come down to the code, the number, or the name on the wallet. Below are the ones our help desk answers during a normal week, written the way we'd answer them on a message thread. If yours isn't here, the help link on the sign-in screen reaches a person who can look at your account directly.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.