Reference

Terms and Conditions That Apply to Your haybaje Account

These terms set out how your haybaje account works — what you can do, what we expect, and how payments via bKash, Nagad, and Rocket are handled.

Account use rulesbKash, Nagad, Rocket payment termsEligibility by regionAccount suspension conditionsHow to raise a dispute

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you have a question about how a specific rule applies to your account or your bKash, Nagad, or Rocket transaction, reach our support team through one of the channels below. We aim to respond within one business day on account and payment queries.

What These Terms Cover and How They Apply

haybaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a haybaje account, you agree to these terms in full. They apply to every part of the account — deposits, withdrawals, game activity, and any wallet transactions you make through bKash, Nagad, or Rocket. We may update these terms from time to

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time; when we do, we will post the revised version here and the updated date will change. Continued use of your account after an update means you accept the new terms. Certain features or game categories may not be available in every region. Whether access is
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permitted depends on your local law and the eligible region rules that apply to you. If you are accessing from Bangladesh, confirm that online account activity of this kind is lawful in your specific situation before proceeding. We do not represent that access is legal in
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all locations. Your account wallet, including any balances held there, is governed by these terms. Disputes over wallet transactions — for example a bKash or Nagad transfer that does not reflect in your account within the normal processing window — should be raised through our support
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channel within seven days of the transaction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account security and the data attached to it are managed under these terms. We use SSL encryption on every account session — whether you are on mobile via bKash or logged in on desktop. Account access uses OTP verification tied to your registered mobile number, which means any login attempt from a new device triggers a code check before entry is allowed.

Data Retention

We keep your account data for as long as your account remains open and for a reasonable period after closure, in line with standard record-keeping practice and any applicable local rules.

Cookie Use

We use session cookies to keep you logged in across pages and to remember your wallet preference — for example whether you last used bKash or Nagad — so you do not re-enter details each visit.

Requesting Changes

To update personal details on your account — name, mobile number, or linked wallet — contact support with valid identification. We verify changes before applying them to protect your account.

Who to Contact

For formal rights requests — account data access, correction, or closure — email our support address with your account reference. We will confirm receipt and handle it within a reasonable timeframe.

Common Questions About haybaje Terms and Conditions

These are the questions we hear most often about how these terms work in practice — covering account access, payment rules, and what happens when something goes wrong.

Yes. All payment methods including bKash, Nagad, and Rocket are covered under the same account terms. The deposit rules, processing steps, and dispute window apply equally regardless of which wallet you use.

We post all changes on this page and update the revision date. If you use your account after a change is posted, that counts as acceptance. We recommend checking this page if you have been away from your account for a while.

A breach may result in access being restricted or the account suspended. We will contact you through your registered mobile or email before taking action, except in cases of suspected fraud where immediate suspension applies.

Raise it through live chat or email within seven days of the transaction. Include the transaction ID and the wallet used — bKash, Nagad, or Rocket. We review and respond within one business day.

Eligibility depends on your local law and the region rules that apply to you. We do not confirm that access is lawful for every location. Check your own situation before using the account.

Contact support via live chat or email with your account reference and a closure request. Any remaining wallet balance will be processed back to your registered bKash, Nagad, or Rocket number after identity verification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Apply to Your haybaje Account

How to Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Common Questions About haybaje Terms and Conditions

01 Do these terms apply if I deposit using bKash or Nagad?

02 Can haybaje change these terms without telling me?

03 What happens to my account if I breach the terms?

04 How do I dispute a transaction under these terms?

05 Is my account eligible if I am accessing from Bangladesh?

06 How can I close my account under these terms?

Terms & Conditions

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